Privacy Policy

Effective Date: June 8, 2020

The RateCo wants customers to know that we take protecting your privacy very seriously as an important way for us to conduct business. We would like all of our customers to know what important steps we take to make sure that your privacy is secure.

Summary

In the summary section, we want to share our privacy practices and encourage you to get full details by reading the entire privacy policy.

Our company wants you to be aware how we gather your information, use your information, who we share your information with and how we keep your information secure.

The information that is collected is the personally identifying information you provide directly to us to receive products from the insurance company you select.

We make it a priority to ensure that your non-public information is not available to the public or shared or sold to third parties without your consent. Safeguarding your information from outside parties is our goal everyday.

What information do we obtain on you?

The private information that is not available to the general public is known as "Non-Public Personal Information" and is important to your identity. Quotes can be completed by collecting appropriate information and using the following resources.

  • General Information inquiry: Your application provides your name, address, email addresses, phone numbers, dates of birth, driver license numbers, marital status, occupation and vehicle information.
  • Consumer Reporting Agencies: Through these resources we can receive information about your driving record, motor vehicle report, other insurance information, claims information and credit information. (Our inquiry does not impact your credit score and our representatives do no have access to the details of your credit information).
  • Website input: This is the information you input on our website that includes selections of insurance coverages, limits, rates, payments and claims history.

Who could get access to information about you?

We take the laws protecting your information very seriously and pledge not to share your information for any marketing purposes without your consent. Keeping your private information from third parties is a top priority as we are well aware of the telemarketing and spam practices used by some companies. We want to make sure your visit with us is as secure as possible.

Your information will be exchanged with our agents or other customer service representatives who will be involved with completing your application and insurance policy purchase process.

Our technology allows for a seamless process of getting insurance quotes and completing your policy purchase with the insurance carrier of your choice. In that process the nonpublic personal information you input will be shared with the carrier you select in order to purchase your policy.

Who could get access to information about you?

Consumer reporting agencies can provide information such as motor vehicle reports, credit information and claim history where permitted by law. To help process your insurance quote request as efficiently as possible we use the information those agencies provide where permitted by state laws.

How do we protect your information?

We want to make sure that your information is secure and protected. Our website has a SSL Certificate that helps maintain security for our users while interacting on this site. Data is encrypted and housed where only necessary employees have access to your information. These employees are trained to treat this information as highly sensitive and take proper steps to keep data protected. Employees are required to sign confidentiality and non-disclosure agreements.

Where can you look over and correct your personal information?

As a goal to continue to build on the transparency of using our service, you are allowed to contact us anytime regarding obtaining and correcting the information we have collected. Simply visit our contact us page at your convenience and we would be happy to help.

Why do we ask for contact information like email address and phone number?

We want to make sure that your experience is as painless as possible and for that reason we ask for contact information like email addresses and phone numbers. Your email and phone can be the easiest way to be alerted on Policy information and other insurance notifications. Any updates or notifications that you opt into can be changed to fit your preference.

What if I have privacy or security concerns?

Please feel free to reach out to us with any questions or concerns about privacy and security.

Mailing Address:
The RateCo
3 N Five Points Rd
West Chester, PA 19380

To Email, please visit our contact us page.

Privacy Policy Updates

The privacy policy is the most current but there will have to be updates made. Please see the effective date at the end of this policy for your reference.

Effective Date: 06/08/2020